Return Policy

Certainly! Here’s a return method statement for Ashpa Manufacturer and Traders:


Return Method

We are Ashpa Manufacturer, also known as Ashpa Manufacturer and Traders.

At Ashpa Manufacturer and Traders, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

Return Policy:

1. Eligibility for Returns:
– You have 30 calendar days to return an item from the date you received it.
– To be eligible for a return, your item must be unused and in the same condition that you received it.
– Your item must be in the original packaging.
– Your item needs to have the receipt or proof of purchase.

2. Non-returnable Items:
– Custom-made products
– Perishable goods (e.g., food, flowers)
– Sale items

Return Process:

1. Contact Us:
– Before returning your item, please contact our customer service team to initiate the return process.
– Email: returns@ashpa.com
– Phone: 9507180185

2. Pack and Ship Your Item:
– Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number.
– Pack the item securely in the original packaging.
– Include your proof of purchase and the RMA number.
– Ship the item to the address provided by our customer service team.

3. Return Shipping Costs:
– You will be responsible for paying for your own shipping costs for returning your item.
– Shipping costs are non-refundable.
– If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds:

1. Processing Time:
– Once we receive your item, we will inspect it and notify you that we have received your returned item.
– We will immediately notify you of the status of your refund after inspecting the item.

2. Refund Approval:
– If your return is approved, we will initiate a refund to your original method of payment.
– You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges:

1. Damaged or Defective Items:
– If you need to exchange an item due to damage or defect, please contact us at returns@ashpa.com or 9507180185
– We will provide instructions for the exchange process.

Contact Us:
If you have any questions about our return policy, please contact us:
– Email: returns@ashpa.com
– Phone: 9507180185

Thank you for shopping with Ashpa Manufacturer and Traders. We value your business and are committed to providing you with excellent customer service.

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