Refund Policy
Certainly! Here’s a refund policy statement for Ashpa Manufacturer and Traders:
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Refund Policy
We are Ashpa Manufacturer, also known as Ashpa Manufacturer and Traders.
At Ashpa Manufacturer and Traders, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help.
Refund Policy:
1. Eligibility for Refunds:
– You have 30 calendar days from the date of purchase to request a refund.
– To be eligible for a refund, your item must be unused and in the same condition that you received it.
– The item must be in the original packaging.
– You must have the receipt or proof of purchase.
2. Non-refundable Items:
– Custom-made products
– Sale items
How to Request a Refund:
1. Contact Us:
– To initiate a refund, please contact our customer service team.
– Email: refunds@ashpa.com
– Phone: 9507180185
2. Return the Item:
– Once your refund request is approved, we will provide you with instructions for returning the item.
– Pack the item securely in the original packaging.
– Include your proof of purchase and any other necessary documentation.
3. Return Shipping Costs:
– You will be responsible for paying for your own shipping costs for returning your item.
– Shipping costs are non-refundable.
– If you receive a refund, the cost of return shipping will be deducted from your refund.
Processing Refunds:
1. Inspection and Approval:
– Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
– We will immediately inform you of the status of your refund after inspecting the item.
2. Refund Approval:
– If your return is approved, we will initiate a refund to your original method of payment.
– You will receive the credit within 3-5 number of days, depending on your card issuer’s policies.
Late or Missing Refunds:
– If you haven’t received a refund yet, first check your bank account again.
– Then contact your credit card company, as it may take some time before your refund is officially posted.
– Next, contact your bank. There is often some processing time before a refund is posted.
– If you’ve done all of this and you still have not received your refund, please contact us at refunds@ashpa.com or 9507180185
Exchanges:
1. Damaged or Defective Items:
– If you need to exchange an item due to damage or defect, please contact us at refunds@ashpa.com or 9507180185.
– We will provide instructions for the exchange process.
Contact Us:
If you have any questions about our refund policy, please contact us:
– Email: refunds@ashpa.com
– Phone: 9507180185
Thank you for shopping with Ashpa Manufacturer and Traders. We value your business and are committed to providing you with excellent customer service.
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